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The Number One Source of

Medical Virtual Assistants
for Healthcare Practices

Cost-Effective and HIPAA-Compliant Staffing Solutions to Enhance Efficiency and Improve Patient Care.

Discover How Remote Staffing Can Enhance Your Practice Efficiency

Our HIPAA-compliant Medical Virtual Assistants seamlessly handle your administrative tasks, from scheduling and patient communications to billing and back-office management—so you can focus on delivering exceptional care.

 

 

Reduce Operational Costs

Lower your operational expenses by up to 65% with cost-effective, professional virtual assistant solutions that help your practice achieve more while staying within budget.

 

 

Enhance Efficiency

Streamline your front desk, admin, and back-office workflows with expert support that integrates seamlessly into your practice, improving productivity and patient satisfaction.

 

 

Focus on Patient Care

Spend less time managing administrative tasks and more time focusing on your patients. We handle the details so you can prioritize care and better outcomes for your practice.

Let Us Handle These Tasks While You Focus on Providing Patient Care

Our HIPAA-certified Medical Virtual Assistants are skilled in supporting healthcare practices ranging from individual providers to large group practices.

Insurance Verification

Medical Virtual Assistants can streamline medical practices by efficiently handling insurance verifications, ensuring timely reimbursements and reducing administrative burdens on in-house staff.

Prior Authorization

Medical Virtual Assistants can expedite patient care by managing prior authorizations, ensuring treatments and procedures are approved in advance, and minimizing delays related to insurance coverage.

Front Desk Triage

Medical Virtual Assistants can streamline patient interactions by performing front desk triage, promptly directing patient inquiries to the appropriate department or professional, and ensuring a smooth and responsive communication flow.

Office Administration

Medical Virtual Assistants can bolster the operational efficiency of medical practices by managing office administration tasks, freeing up in-house staff to focus on direct patient care and reducing overhead costs.

Revenue Cycle Management

Medical Virtual Assistants can optimize a medical practice’s financial health by overseeing revenue cycle management, ensuring timely billing and collections, and reducing errors that lead to claim denials or delays.

New Patient Intake

Medical Virtual Assistants can enhance the patient onboarding experience by efficiently handling new patient intake, ensuring all necessary information is collected and organized before the initial appointment, and facilitating a smoother transition into the practice.

Patient Follow-Up

Medical Virtual Assistants can facilitate continuous patient care by managing prescription refills, ensuring that medications are renewed in a timely manner and reducing the risk of treatment interruptions.

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EMR/EHR Management

Medical Virtual Assistants can enhance the accuracy and efficiency of medical record-keeping by managing EMR/EHR systems, ensuring that patient data is consistently updated and organized, and facilitating seamless access for healthcare providers.

Patient Scheduling

Medical Virtual Assistants can enhance a medical practice’s operational flow by managing patient scheduling, ensuring a balanced and efficient allocation of appointments, and minimizing overbookings or extended wait times.

About Our Medical Virtual Professionals

Medically Trained

Our Medical Virtual Assistants have been extensively trained to perform many of the most common tasks in medical practices and hospital systems.

100% HIPAA Compliant

All of our Medical Virtual Assistants receive training on proper privacy practices and complete a HIPAA training program. Our IT team conducts regular audits for PHI.

Use Any EMR/EHR

Your Medical Virtual Assistant will utilize the same tools, systems, and processes currently being used in your business.

Same Person Everyday

Our clients are able to work with the same Virtual Assistant everyday to ensure consistency and allow for a long-term working relationship.

Virtual Medical Managers

Our Virtual Medical Managers (VMMs) will help oversee your Medical Virtual Assistant to ensure they meet the productivity standards set by the practice.

Save Thousands Per Year

Compared to an in-house employee, Global Medical Virtual Assistants can reduce operating expenses by up to 63% and save you thousands of dollars per year.

Listen to GMVA Medical Virtual Assistants in Action

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TAILORED FOR ALL PRACTICES

Practical and Affordable for All Medical Specialties

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Fertility

Our Medical VAs streamline scheduling and manage patient communications, enhancing efficiency in fertility practices.

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Mental Health

Medical Virtual Assistants handle scheduling and patient inquiries, freeing therapists to focus on care.

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Dental

Medical VAs optimize administrative workflows, allowing dental practices to focus on providing excellent patient care.

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Podiatry

Medical Virtual Assistants seamlessly integrate into podiatry practices to provide administrative support.

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Neurology

Medical Virtual Assistants seamlessly integrate into neurology practices by managing administrative tasks allowing neurologists to focus more on patient care.

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Dermatology

Medical Virtual Assistants handle scheduling, patient follow-ups, and billing in dermatology practices, freeing up dermatologists for patient care.

Additional Medical Specialties

Don’t see your medical specialty listed? No worries! Global Medical Virtual Assistants offer comprehensive support for a wide range of medical specialties. Whether your practice is unique or multi-specialty, our skilled Medical Virtual Assistants are equipped to streamline your administrative tasks and enhance your practice’s efficiency.

HOW IT WORKS

Your Path to Seamless Practice Support Starts Here

01

Schedule Your Strategy Session

Connect with our team to share the unique needs of your medical practice. During this call, we'll listen to your goals, understand your challenges, and identify the tasks a Medical Virtual Assistant can handle to ease your workload and streamline your operations. Let’s work together to find the best solution for your practice.

02

Your Dedicated Partner Awaits

We carefully select a vetted and highly trained Medical Virtual Assistant tailored to your practice’s unique needs. Your dedicated Med VA will become a seamless extension of your team, working with you every day to ensure consistent, reliable support and exceptional results.

03

Get Started with
Your Medical VA

We’ll introduce you to your dedicated Virtual Assistant through secure video conferencing. From day one, your Global Medical Virtual Assistant will seamlessly integrate into your workflow, providing the support you need to help your practice thrive.

Why Practices Love Working With Us

GMVA is here to make your practice management easier. Don’t just take our word for it.

"Global Medical provides outstanding services for the needs of our busy medical practice. The team of VA's is incredibly competent, reliable, and impeccably eager to find efficient ways to assist. Our VA's are managed very well by their leadership team, and we truly do not know how our onsite team could get by without them."

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Jennifer Christensen

GMVA Client

"We have had nothing but great experience working with Global Medical Virtual Assistants. They are able to quickly respond to our staffing needs and bring top quality assistants to our complicated workflows."

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Owen Falk

GMVA Client

"We have had a phenomenal experience working with Global Medical Virtual Assistants in both our call center and billing team. Their team has seamlessly integrated into our operations, becoming an invaluable part of our day-to-day workflow."

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Ryan Flood

GMVA Client

"Wow—I can't say enough AMAZING things about the GMVAs! After working with them for almost 2 years in a fully remote, fast-paced setting, I am beyond impressed by their adaptability, eagerness to learn, and ability to handle challenges with grace. Their growth, attention to detail, and hardworking nature make them one of the best teams I've ever worked with."

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Hana Chung

GMVA Client

"We've had a great experience with Global Medical Virtual Assistants. Both the leadership team and the individuals who assist with daily tasks are timely and responsive. They were able to help us quickly staff up when we needed additional staff to help with high growth demands."

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Nicole Faulhaber

GMVA Client

"IL is always very difficult to staff due to low unemployment rates. We had a lot of success with Global Medical Virtual assistants as they are able to take over the busy work to assist your current staff. As the company grows, the staff at global medical lightens the load on the existing staff so that they are able to do more value added things. Very highly recommended."

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InVia Fertility

GMVA Client

WHO WE ARE

Our Mission

At Global Medical Virtual Assistants, our mission is to revolutionize healthcare support by providing expertly trained virtual medical assistants who enhance the efficiency and effectiveness of medical practices worldwide. We are committed to delivering exceptional service, ensuring patient confidentiality, and empowering healthcare professionals to focus on what they do best—caring for patients.

Questions?
We're Here to Help

Visit our full FAQ Page for more commonly asked questions.

What is a Medical Virtual Assistant (MVA)?

A Medical Virtual Assistant (MVA) is a highly trained professional who provides remote administrative and operational support to medical practices. They specialize in tasks such as appointment scheduling, patient communication, insurance verification, billing, data entry, and other essential back-office duties.

Our MVAs are HIPAA-compliant, ensuring the highest standards of patient privacy and confidentiality. They integrate seamlessly into your practice, helping to reduce administrative burdens, improve efficiency, and allow your team to focus on delivering exceptional patient care.

How are your MVAs trained for HIPAA compliance?

Our Medical Virtual Assistants undergo rigorous training to ensure full compliance with HIPAA regulations. This includes in-depth education on patient privacy, data security, and handling protected health information (PHI) securely.

We also conduct regular compliance audits, refresher courses, and performance evaluations to maintain the highest standards. Additionally, our IT systems are designed to safeguard PHI, ensuring a secure and compliant environment for all interactions.

With these measures in place, you can trust that your patients’ sensitive information is handled with the utmost care and confidentiality.

Do you offer part-time availability?

We currently only offer full-time availability (40 hours/week) for our dedicated Medical Virtual Assistants. 

How will my Medical Virtual Assistant be managed?

Your medical virtual assistant is overseen by our experienced Virtual Medical Managers (VMMs), who act as your main point of contact. They ensure your assistant integrates seamlessly into your practice, aligns with your workflows, and delivers exceptional support.

Our VMMs provide regular oversight, performance evaluations, and ongoing training to keep your virtual assistant operating at the highest level. With open communication and proactive problem-solving, we’re here to ensure your experience is smooth and stress-free.

What medical specialties are supported by GMVA's services?

Our Medical Virtual Assistants are experienced in supporting a wide range of medical specialties. These include, but are not limited to:

  • Primary Care
  • Dermatology
  • Mental Health and Psychiatry
  • Orthopedics
  • Podiatry
  • Dental
  • Fertility and Reproductive Medicine (IVF)
  • Cardiology
  • Pediatrics
  • Gastroenterology
  • Physical Therapy
  • Obstetrics and Gynecolgy
  • Rheumatology
  • Neurology
  • Pain Management
  • Internal Medicine
  • and many more!

Each MVA is trained to handle the specific administrative and operational needs of your specialty, ensuring seamless integration with your workflows. If your specialty isn’t listed, let us know—we’ll tailor a solution to fit your practice’s unique needs.

What tasks can a Medical Virtual Assistant manage for my practice?

Medical Virtual Assistants can help with a variety of administrative tasks to lower your costs and save you more time.

This includes prior authorizations, insurance verifications, front desk triage, calendar management and scheduling, database management, and so much more.

If it’s done on the phone or a computer, there is a good chance our Medical VAs can handle it for you.

Schedule Your Strategy Session!

Schedule your quick 15-minute consultation to learn how Medical Virtual Assistants can help your practice overcome administrative and staffing challenges.

Schedule Strategy Session