HOW IT WORKS
Your Path to Seamless Practice Support Starts Here
Schedule Your Strategy Session
Connect with our team to share the unique needs of your medical practice. During this call, we'll listen to your goals, understand your challenges, and identify the tasks a Medical Virtual Assistant can handle to ease your workload and streamline your operations. Let’s work together to find the best solution for your practice.
Your Dedicated Partner Awaits
We carefully select a vetted and highly trained Medical Virtual Assistant tailored to your practice’s unique needs. Your dedicated Med VA will become a seamless extension of your team, working with you every day to ensure consistent, reliable support and exceptional results.
Get Started with
Your Medical VA
We’ll introduce you to your dedicated Virtual Assistant through secure video conferencing. From day one, your Global Medical Virtual Assistant will seamlessly integrate into your workflow, providing the support you need to help your practice thrive.
Focus on Patients, Not Paperwork
Our HIPAA-certified Medical Virtual Assistants are skilled in supporting healthcare practices ranging from individual providers to large group practices.
Insurance Verification
Medical Virtual Assistants can streamline medical practices by efficiently handling insurance verifications, ensuring timely reimbursements and reducing administrative burdens on in-house staff.
Prior Authorization
Medical Virtual Assistants can expedite patient care by managing prior authorizations, ensuring treatments and procedures are approved in advance, and minimizing delays related to insurance coverage.
Front Desk Triage
Medical Virtual Assistants can streamline patient interactions by performing front desk triage, promptly directing patient inquiries to the appropriate department or professional, and ensuring a smooth and responsive communication flow.
Office Administration
Medical Virtual Assistants can bolster the operational efficiency of medical practices by managing office administration tasks, freeing up in-house staff to focus on direct patient care and reducing overhead costs.
Revenue Cycle Management
Medical Virtual Assistants can optimize a medical practice’s financial health by overseeing revenue cycle management, ensuring timely billing and collections, and reducing errors that lead to claim denials or delays.
New Patient Intake
Medical Virtual Assistants can enhance the patient onboarding experience by efficiently handling new patient intake, ensuring all necessary information is collected and organized before the initial appointment, and facilitating a smoother transition into the practice.
Patient Follow-Up
Medical Virtual Assistants can facilitate continuous patient care by managing prescription refills, ensuring that medications are renewed in a timely manner and reducing the risk of treatment interruptions.
EMR/EHR Management
Medical Virtual Assistants can enhance the accuracy and efficiency of medical record-keeping by managing EMR/EHR systems, ensuring that patient data is consistently updated and organized, and facilitating seamless access for healthcare providers.
Patient Scheduling
Medical Virtual Assistants can enhance a medical practice’s operational flow by managing patient scheduling, ensuring a balanced and efficient allocation of appointments, and minimizing overbookings or extended wait times.